Find answers to common questions about Heavenera.
Heavenera is a platform that helps you find and book rooms near you. Whether you're traveling for work, leisure, or relocation, we make it easy to discover the perfect space.
You can create an account by clicking the "Sign Up" button on the homepage. Follow the prompts to enter your details and verify your email.
Search for rooms using the search bar, select your preferred room, and follow the prompts to complete your booking.
Yes, you can modify or cancel your booking through your account dashboard. Please refer to our Cancellation Policy for more details.
We accept credit/debit cards, PayPal, and other popular payment methods.
You can request a refund through your account dashboard. Please refer to our Refund Policy for eligibility and processing details.
Click the "Forgot Password" link on the login page and follow the instructions to reset your password.
Yes, you can delete your account from the "Account Settings" page. Please note that this action is irreversible.
If you have additional questions, please contact us at:
Email: support@heavenera.com
Phone: +1 (123) 456-7890
Address: 123 Heavenera Street, City, Country